How it works
Four steps, from a guide price on your phone to an empty room.
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Tell us the load
Use the estimator. Pick a load size, tell us about stairs and parking, and add special items such as mattresses or fridges. You see a guide price straight away.
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We confirm the price
Send the request. We call or WhatsApp you, usually within the hour on working days, to check the details and agree a time. Photos help.
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We collect
Our crew arrives with the van, does all the lifting and loads everything.
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You get the paperwork
We take the load to a licensed site and send you a waste transfer note, or a digital version, for your records.
On the day
- We arrive in the time slot we agreed with you.
- We look at the junk before loading. If it is more or less than you said, we tell you the new price before we start. You can say no.
- We load the van. You do not need to carry anything out.
- We check nothing you asked us to take has been missed.
- You pay the balance on completion, by card or bank transfer. Your 30% booking deposit is taken off the total.
Why the paperwork matters
By law, you have a duty of care for your household waste. If someone without a licence fly-tips it, you can be fined. We are an upper-tier registered waste carrier (licence [WASTE_CARRIER_NUMBER]), and the waste transfer note shows where your junk went.